General privacy notice
Systemair Singapore Pte Ltd (“Systemair,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable regulations.
We may collect the following types of personal data:
Personal Information: Name, contact details (e.g., phone number, email address), job title, company name, and address.
Transaction Details: Payment information, purchase history, and correspondence.
Website Usage Data: Information collected through cookies and similar technologies, such as IP addresses, browser type, and pages visited.
Other Information: Any additional personal data you provide to us through forms, surveys, or interactions.
We collect and use personal data for the following purposes:
To process and fulfill orders or service requests.
To manage and improve our customer service and support.
To communicate about promotions, new products, and updates (with your consent).
To analyze website traffic and user behavior for enhancing user experience.
To comply with legal obligations and protect our legal rights.
By providing your personal data, you consent to our collection, use, and disclosure of the information as described in this policy.
You may withdraw your consent at any time by contacting us at the details provided below. Note that withdrawal of consent may affect our ability to provide services to you.
We do not sell your personal data. However, we may share your information with:
Service providers (e.g., logistics, payment processors) who assist in fulfilling your requests.
Business partners for marketing or promotional activities (with your consent).
Regulatory authorities, if required by law.
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and business requirements.
Under the PDPA, you have the right to:
Access your personal data.
Correct inaccuracies in your data.
Withdraw consent for specific uses.
To exercise these rights, please contact us using the details below.
Our website uses cookies to improve functionality and analyze site performance. You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Systemair Singapore Pte Ltd
33 Tannery Lane
Singapore 347789
Email: lillian.ang@systemair.com.sg
Phone: +65 68420688
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
This Privacy Policy reflects our commitment to protecting your personal data while delivering high-quality services and products.