Privacy Policy

General privacy notice

Systemair Singapore Pte Ltd (“Systemair,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable regulations.

1. Information We Collect

We may collect the following types of personal data:

 

Personal Information: Name, contact details (e.g., phone number, email address), job title, company name, and address.

 

Transaction Details: Payment information, purchase history, and correspondence.

 

Website Usage Data: Information collected through cookies and similar technologies, such as IP addresses, browser type, and pages visited.

 

Other Information: Any additional personal data you provide to us through forms, surveys, or interactions.

2. Purpose of Data Collection

We collect and use personal data for the following purposes:

 

To process and fulfill orders or service requests.

 

To manage and improve our customer service and support.

 

To communicate about promotions, new products, and updates (with your consent).

 

To analyze website traffic and user behavior for enhancing user experience.

 

To comply with legal obligations and protect our legal rights.

4. Sharing of Personal Data

We do not sell your personal data. However, we may share your information with:

 

Service providers (e.g., logistics, payment processors) who assist in fulfilling your requests.

 

Business partners for marketing or promotional activities (with your consent).

 

Regulatory authorities, if required by law.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal and business requirements.

7. Your Rights

Under the PDPA, you have the right to:

 

Access your personal data.

 

Correct inaccuracies in your data.

 

Withdraw consent for specific uses.

 

 

To exercise these rights, please contact us using the details below.

8. Use of Cookies

Our website uses cookies to improve functionality and analyze site performance. You can manage cookie preferences through your browser settings.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

 

Systemair Singapore Pte Ltd

33 Tannery Lane

Singapore 347789

Email: lillian.ang@systemair.com.sg

Phone: +65 68420688

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.

This Privacy Policy reflects our commitment to protecting your personal data while delivering high-quality services and products.